Privacy Policy

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PRIVACY POLICY

Effective Date: October 3, 2026

Northern Pod Life respects your privacy. This Privacy Policy explains what personal information we may collect through our website, how we use it, how we may share it, and the choices available to you.

1. INFORMATION WE COLLECT

We may collect information you provide to us when you:

• Place an order

• Create or use an account

• Contact us

• Subscribe to communications

• Enter information during checkout

Depending on how you interact with Northern Pod Life, this information may include your name, email address, billing and shipping information, telephone number if provided, order information, and other information necessary to fulfill your request.

If you provide a Personal Pod Name with an order, we treat that information as private order personalization information. Personal Pod Names are not publicly displayed and are not used to publicly identify customers.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and fulfill orders

• Process payments

• Calculate applicable taxes and shipping charges

• Ship products to you

• Provide customer service

• Communicate with you about your orders

• Respond to questions or requests

• Maintain and improve our website and online store

• Detect, prevent, and address fraud, security, or technical issues

• Comply with applicable laws and legal obligations

If you begin the checkout process and provide your email address, we may send an automated reminder about items left in your shopping cart.

3. PAYMENT INFORMATION

Payments are processed through our payment service provider. Payment card information is handled through the payment processing service used by our online store and is not intended to be stored by Northern Pod Life as part of your customer account information.

4. SHIPPING AND SERVICE PROVIDERS

We use third-party service providers to operate our website, process payments, calculate or collect applicable taxes, and fulfill and ship orders.

These service providers may receive information necessary to perform the services they provide, such as your name, shipping address, order information, or payment-related information.

We only provide service providers with information reasonably necessary for the services they perform on our behalf or as otherwise required by law.

5. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies that are necessary for website operation, shopping-cart functionality, security, and other features.

Our website platform may also collect certain technical or anonymous information about website visits and performance. If additional analytics, advertising, or tracking technologies are enabled in the future, we will review and update our privacy practices and cookie settings as appropriate.

You can also manage cookies through your web browser settings. Some website functions may not operate properly if certain cookies are disabled.

6. HOW WE PROTECT INFORMATION

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. HOW LONG WE KEEP INFORMATION

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

8. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have rights regarding your personal information, including rights to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. CHILDREN'S PRIVACY

Northern Pod Life's website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. Northern Pod Life is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements. When we make changes, we will update the Effective Date shown at the beginning of this policy.

12. CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Northern Pod Life

Email: hello@northernpodlife.com